Click & Collect is available at these select stores within Australia.

 

Click & Collect Stores

NSW / ACT

 

MARRICKVILLE

Factorie - Shop 68/69
Marrickville Metro Shopping Centre, 
34 Victoria Road, Marrickville, NSW, 2204

Phone: 02 9557 7021

WAGGA WAGGA

Factorie
108 Bayliss Road &
Wagga Wagga, NSW 2650

Phone: (02) 6921 3822

CHARLESTOWN

Factorie Shop L02 2053
30 Pearson Street
Charlestown, NSW 2290

Phone: 02 4944 4333

BANKSTOWN

Factorie Shop T255
Stacey Street
Bankstown, NSW 2200
Phone:  02 9708 4256

MACARTHUR SQ

Factorie Shop 1015-1016
Gilchrist Drive
Campbelltown, NSW 2560

Phone: 02 4627 3061

GOULBURN

Factorie - Shop 48/49
217 Auburn Street
Goulburn, NSW 2580

Phone: 02 4821 4307

MIRANDA

Factorie - Shop 1156
600 Kingsway, Westfield Miranda
Miranda, NSW 2228

Phone: 02 9525 5869

TUGGERANONG

Factorie - Shop 1-122
Tuggeranong Hyperdome
Tuggeranong, ACT 2900

Phone:  02 6293 9895

QLD

 

WINTERGARDEN

Factorie - Shop 102/103
Lower LG13 Wintergarden Shopping Centre
Brisbane City, 4000 QLD

Phone: 07 3012 8807

TOWNSVILLE

Factorie Shop 39
310 Ross River Rd
Townsville City, QLD 4810

Phone: 07 4728 8443

INDOOROOPILLY

Factorie Shop 3111
318 Moggill Road
Indooroopilly, QLD 4068

Phone: 07 3878 1721

TOOWOOMBA

Factorie Shop 93-94
Margaret Street, Grand Central S/C
Toowoomba City, QLD 4350

Phone: 07 4613 1683

CARINDALE

Factorie Shop 2232
1151 Creek Rd, Westfield Carindale
Carindale, QLD 4152

Phone: 07 3324 8648

KAWANA

Factorie Shop 325/327
119 Point Cartwright Drive
Buddina, QLD 4575

Phone: 07 5452 5924

 

SA / TAS

 

MT GAMBIER

Factorie - Shop 28 & UGSPA3
Mt Gambier Market Place, 182-284 Penola Road
Mount Gambier, SA 5290

Phone: 08 8725 3412

RUNDLE MALL

Factorie - Shop 74
Rundle Mall
Adelaide, SA 5000

Phone: 08 8227 2215

ELIZABETH

Factorie - Shop S063
Elizabeth Shopping Centre, 113A/50 Elizabeth Way
Elizabeth, SA 5112

Phone: 08 8287 0696

COLONNADES

Factorie - Shop YF68
54 Beach Road
Noarlunga Centre, SA 5168

Phone: 08 8186 0496

DEVONPORT

Factorie
45-47 Rooke Street
Devonport, TAS 7130

Phone: 03 6424 8306

 

VIC

 

KNOX

Factorie - Shop 1097
1097 Burwood Hwy, Westfield Knox
Wantirna South, VIC 3152

Phone: 03 9837 5915

EASTLAND

Factorie - Shop 1036
171-175 Maroondah Hwy, Eastland Shopping Centre
Ringwood, VIC 3134

Phone: 03 8820 8062

NORTHLAND

Factorie - Shop T034
50 Murray Road, Northland Shopping Centre
Preston, VIC 3072

Phone: 03 9471 8187

ECHUCA

Factorie
180 Hare Street
Echuca, VIC 3564

Phone: 02 5480 0753

WARRNAMBOOL

Factorie
17 Liebig Street
Warrnambool, VIC 3280

Phone: 03 5561 0974

MARKET SQUARE

Factorie - Shop 68
Pacific Werribee
Geelong, VIC 3220

Phone: 03 5221 9499

WERRIBEE

Factorie - Shop 34
Jack Martens Drive
Werribee, VIC 3030

Phone: 03 9748 0835

 

 

What time can I collect my order from store?

The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly.

 

How will I know when my order is ready to be collected?

We’ll be in touch by email and/or SMS as soon as your order is ready to be collected from your nominated store.

 

How long will the store hold my order?

Once your order is ready for collection and you’ve been notified, the store can hold your order for 30 days.

 

What if I don’t collect my order?

If you don’t collect your order before the final date for collection, we’ll refund the order total and will send you an email to confirm that the order has been cancelled and refunded.

 

What do I need to bring in store to collect?

When you collect your order, be sure to bring your ‘Ready To Collect’ email or SMS notification. This can be shown on your smart phone or as a print out. The name on your email or SMS must match the name on your order.

 

Can someone else collect my order?

Yes - just forward on your ‘Ready to Collect’ email or SMS for them to show when they are in store as proof of purchase. They'll need to sign for your order, and we'll send you an email to confirm that the order has been collected.

 

Where do I go in store to collect my order?

Just head to the counter, and any of our team members will be able to help you with your collection.

 

Can I return an item in store once I claim my order?

If you change your mind and decide to return your order, you can return to the store that you collected it from for either a refund or exchange.

 

Please see Returns Information for further details.